Shipping & Returns
2. Cheque or Money Order (Australian users only)
If we do not have an item you have orderd in stock we will then let you know its availability.
The majority of orders are sent through Australia Post.
We try to keep our postage costs to a minimum, so we endeavour to send the most economical method.
Postage cost is automatically calculated and added to your purchase.
International orders will be sent by Air Mail unless you otherwise arrange. We will let you know costing before despatch.
Parcels may be sent by Registered Post or Express Post if requested, please inform us and we can let you know any additional costs.
Please ensure we have a correct address and if you are a regular customer please let us know any changes to your address and other details that may affect your order.
All prices quoted on our website include Australian Goods and Services Tax (GST 10%).
International orders are not charged GST, the tax will be removed from your order total at checkout.
Patterns, Books and any cut fabrics, Blocks of the Month Programmes and kits, cannot be returned , so please choose carefully.
Any products found to have any manufacturing defects we will be happy to replace.
Any claims must be approved for return prior to the return of the goods.
Claims must be reported to Dewdrop Inn Patchwork & Craft within three (3) days of you receiveing the order.
A copy of the invoice must accompany any items that are returned, this will ensure prompt corrective action on our part.
We at Dewdrop Inn Patchwork & Craft understands the importance of being able to shop on-line securely, so we have taken steps to make sure that our customers information is secure and not distributed to any third party. Our secure server encrypts all personal details you send to us.
This process takes all the information and converts it into unreadable codes that are securely transmitted over the Internet.
These codes then can only be understood by your web browser and our secure server. Our site is also hosted in a PCI Level 1 compliant environment.